For users with an E account or external users with access to non-clinical applications, please contact internal Sanofi Service Desk or your Sanofi point of contact.

    The information that is displayed on the right-hand side provides methods on how to contact the Support Center for EXTERNAL CLINICAL users. These methods should only be used by individuals or organizations under contract with Sanofi and for questions related to an application provided by Sanofi.

    Please note that these phone numbers are not to be used to report health concerns or to ask technical or medical questions regarding Sanofi products. In these cases, you should contact your personal physician. If you are a healthcare professional and wish to report an unexpected adverse event which has occurred in a patient treated by one of our products, please use the current procedure in force in your country